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April 10, 2006

A Very Good Manager

Last Friday, the local Chapter of CAI held its annual conference and trade show. It was a tremendous success! I want to applaud the efforts put into it by the board, the volunteers, the speakers, vendors, the keynote speaker - Julie Adamen, and the attendees, who really got into the spirit of the event. But the person who pulls it all together is Kathy, the chapter Executive Director. That's not her only job. After 18 years as a manager, she struck out on her own this past year, starting a company that has grown rapidly, concentrating on small to medium size condominiums. As if that wasn't enough, she decided to go for her PCAM (CAI's highest management designation) in January.

She called frequently while working on her PCAM, worried, as she does, that her effort wouldn't be enough, or that she might miss something. I tried to tell her that she was certain to pass, that I knew the person who was grading the work and that I was sure he would recognize the skills she possesses. But she continued to worry as she does about each of the many different projects she is involved with.

I knew she was going to do fine, because Kathy is one of the few "natural" managers I've ever met. She knows what to do, how to do it, how to build a consensus, where the association needs to go and how to help it get there. She combines knowledge, skill and empathy, and makes it look easy, even when she's actually working around the clock. The only thing she lacks is the awareness of how good she really is.

Just before the conference, Kathy found out she had passed and would get her PCAM. From us, congratulations to a very good manager, and a very good friend.

Posted by joewest at April 10, 2006 4:47 PM