NBC-CAM standards of professional conduct
I thought it beneficial to go into more depth regarding NBC-CAM and some of their specific programs they offer for management companies. There are standards of professional conduct established by the NBC-CAM requiring applicants to adhere to a high standard of ethical conduct which include the following:
1) The manager should act in accordance with federal, state and local laws applicable to community association management and operations;
2) The manager should comply with the applicable governing documents, policies and procedures of the client association(s) to the extent permitted by that client;
3) A manager should not knowingly misrepresent facts, make inaccurate statements or act in any fraudulent manner while representing the client association(s) or acting as a CMCA;
4) The manager should not engage in the unlicensed practice of law;
5) The manager should disclose to client association(s) any actual or potential conflicts of interest the manager may have in dealings with any other party, including the association’s attorney;
6) The manager should refuse to accept any form of gratuity or other remuneration from individuals or companies that could be viewed as an improper inducement to influence the manager;
7) The manager should participate in continuing professional education.
As an association board member, it would behoove you to check with your managing agent to determine if the above steps are being followed.