Balancing act between manager & board
A situation presented itself the other day wherein a board member signed a contract against the property manager’s advice. The manager, while still being new to the property, felt that she was still proving herself and her worth to the board. She wondered if she should sit silently by and make nice with the new board or if she should bring the matter to the Association’s attention and risk alienating the board.
The professional manager should guide the board, but the best manager knows his or her role is an advisory one and the manager should never usurp the authority of the board. Some boards choose to ignore their manager’s advice and when a decision could put the association in peril, it puts the manager in an awkward position of following the board’s wishes or taking a firm but opposing stand. A manager should state his or her position and let the minutes reflect same. Sometimes managers usurp the role of the board to fill the vacuum of power which is not good either. Proper balance should be between the board’s decisions and that of the manager.